Digitalisation World

Stephane Zantain on Customer Engagement

Published in Digital Business Internet of Things IT Management + Service

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Salling Group A/S (formerly Dansk Supermarked A/S) is Denmark's largest retailer, with a market...

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Learn how AIOps will help US Bank increase automation across the tool chain by analyzing large,...

Hyperconvergence and the edge

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DCS talks to Edge Impulse at TechExGlobal 2025

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TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps....

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT Management + Service

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