Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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Ardmore Studios has selected Unify, a leading communications software and services firm, and its...
Gartner, Inc. has revealed its top predictions for IT organizations and IT users for 2014 and...
Enterprises in Singapore and Malaysia will increase their ICT spendings in 2014, says new research...
First industry-academia collaboration in Japan for a local 5G university campus environment.
Trend Micro study reveals UK businesses’ approach and attitudes to wearables.
New Montreal office fully operational in less than 12 months supported by IT infrastructure from...
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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