Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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The Iconic Van Nelle Fabriek complex in Rotterdam has installed a Xirrus Wi-Fi network throughout...
Deployment includes Ericsson’s 3GPP standards-based 5G New Radio (NR) hardware and software to...
Telecom Italia intends to deliver new Cisco-enabled managed business services, including Cisco...
EMC Corporation has announced the new global Business Partner Program (BPP) providing EMC®...
Orange Business Services and the consultancy Sia Partners have released a position paper which...
Polycom research reveals that IT leaders need to establish themselves in the boardrooms to respond...
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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