Ovum reveals 90% of organizations are putting their futures at risk by not adapting to customers

Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.

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After so much focus on consumer empowerment this past year, 2015 will see more businesses providing...
New deal to provide IT services across UK, France, Germany, US and Nordics.
ManageEngine has announced the results of a survey which found that almost half (40%) of IT...
Vendors back view of the Cloud Industry Forum that hybrid IT is the prevailing deployment model for...
Gigabit wireless supports Microsoft Lync for 4,000 mobile workers across Europe, Middle East and...
Clients benefit from secure, high-performance wireless VLAN access.
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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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