How the Splunk team uses DevOps methodologies to help with automation strategies, application deployment, and building a demo environments and workshops.
Read MoreNew report suggests organizations are missing a huge opportunity in automation by focusing on operational benefits over top-line growth.
Read MoreNew research from leading business advisers and accountants Scott-Moncrieff shows that only one in five (21%) SMEs see advancements in technology as a threat, while 79% see automation, robotics and Artificial Intelligence (AI) as an opportunity.
Read MoreBy 2020, nearly 40 percent of European organisations plan to deploy artificial intelligence and blockchain-enabled technologies.
Read MoreWe’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication with the customer is making their journey much more efficient and streamlined. But is that really the case or are companies just putting a barrier between them and their customers? By Neil Hammerton,...
Read MoreCapgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.
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