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Department of Work and Pensions selects Freshworks for cloud-based service and automation

New implementation automates service requests and accelerates fulfilment, helping millions of UK...

Intelligent automation can unlock $850 million annual value for CSPs

CSPs across North America, Europe, Latin America, EMEA and APAC disclose plans for automation.

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...

What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

Global businesses struggling with soaring application security demands

Businesses across the world still struggle to understand, optimise, and protect their rapidly...

Spherica launches Synaptek, a new Intelligent Automation division

Synaptek is a new Digital Innovation Division dedicated to enabling better ways of working through...

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Scaling DevOps and automation

How the Splunk team uses DevOps methodologies to help with automation strategies, application deployment, and building a demo environments and workshops.

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