With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service desk processes.
Read MoreOrganisations will need to overcome challenges to scale the technology.
Read MorePersonalised AI assistants, robotic process automation and face recognition for attendance marking. These are just some of the ideas for schools explored at RM Education’s first EdTech-athon – an innovative collaboration event similar to a hackathon but unique to the Education space.
Read MoreAutomation Anywhere’s RPA platform supports Chelsea and Westminster Hospital NHS Foundation Trust in corporate services across areas such as finance, HR, and informatics.
Read MoreONQU Solutions, the business transformation consultancy, has launched a free, online Process Cost Calculator (http://www.onqu.solutions/rpa-process-cost-calculator/ ). The calculator is designed to help an organisation evaluate the true cost, particularly the personnel cost, of running a repeating internal process, as a precursor to assessing the value of automating that process.
Read MoreIf you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.
Read More