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The pressure on UK contact centres to be secure and compliant has never been greater, and the latest UK Contact Centre Forum (UKCCF) Market Study, which is sponsored by PCI Pal and Ultracomms, shows how seriously organisations are taking their regulatory obligations.
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A recent survey from SailPoint Technologies Holdings illustrates the ongoing struggle that IT leaders have addressing frequent attacks from cyber criminals. The survey, conducted by research company Vanson Bourne, asked 400 IT decision-makers in the United States, the United Kingdom and France to quantify both the number of data breaches experienced in the last 12 months and the resulting financial damage.
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14% of UK respondents regard Brexit as single greatest business risk, but only 4% say the same about poor information security.
Read MoreStrengthens Fortinet Security Fabric and extends segmentation and security to the edge of the enterprise network including Internet of Things (IoT).
Read MoreBitdefender has appointed Michael Gable as Vice President of its Data Center Group, a new division focused solely on cloud and data center security.
Read MoreBromium has released Bromium Secure Platform 4.1. The release will provide out-of-the-box use case support to address key organizational pain points, including: Email Attachment Protection; Spear Phishing Protection and Malicious Download Protection. The latest version also supports native Chrome browsing. Further use cases are also planned for release later in the year.
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NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.
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