NEWS

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

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Resilient Systems expands in EMEA

Senior hires, including Paul Ayers as General Manager EMEA, and opening of a European HQ will support growing demand for incident response solutions.

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BMC and Qualys join forces to improve enterprise security

Integrated solution combines BMC BladeLogic and Qualys Vulnerability Management to quickly identify and remediate threats and boost collaboration between Security and IT Operations teams.

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Security integrated into RTOS

Kaspersky Lab and SYSGO have showcased a security solution for safety-critical tasks which embeds the Kaspersky Security System within the real-time operating system PikeOS.

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New research reveals that the average security leader in the UK and US works 16.5 hours over what...
Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new...
Fluid Networks, a leading provider in high-quality IT support, strategic technology, cloud, cyber...
The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...
A new global cyber security report from Vodafone highlights that the more cyber ready a business...
The new ‘Skilled to Secure’ programme enables partners to build up their competencies and...
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Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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