Preliminary research by Ovum shows that 90 percent of organizations are at risk of becoming irrelevant to their customers unless they can learn to adapt much faster and in ways that customers value. While CRM systems are prevalent, businesses are being held back by slow decision cycles, a lack of workforce engagement, operational and channel silos and a serendipitous attitude toward innovation.
Read MoreNew Horizons London, a leading provider of IT training and strategic consulting services, has appointed Joan Gilbert as a specialist trainer in Microsoft and CompTIA.
Read MoreExaGrid Systems extends its lead with its latest appliance, the EX21000E.
Read MoreNew Simpana® Reference Copy software integrates data management and content based retention to lower the cost, complexity and risk of storing business and compliance data.
Read MoreBrocade® has appointed Joy Gardham, a recognised sales, operations and business development expert, as Regional Sales Director – Western Europe. She will hold primary responsibility for managing and driving the sales and services teams, delivering aggressive growth targets in Brocade’s Ethernet/IP business and further strengthening Brocade’s partner and channel strategies. Gardham will report directly into Marcus Jewell, Vice President EMEA at Brocade.
Read MoreResearch released by IT analyst firm Quocirca, in conjunction with business process platform KnowledgeKube from Mercato Solutions, reveals the insurance industry is potentially wasting up to 3,000 working hours per company per annum due to inflexible systems and old processes.
Read More