Autotask introduces Smart IT guide

Evolving from an hourly-fee based break/fix (B/F) service model to one that includes a managed services (MS) recurring-revenue model provides benefits to both IT Service Providers (ITSPs) and their clients. Len DiCostanzo, SVP, Community and Business Development, outlines five basic steps to creating a customisable pricing framework designed to optimise profitability in Autotask Corporation’s new Smart IT Guide™: 5 Steps to Pricing Managed Services.

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Mellanox partners with Zycko

Zycko has announced a new relationship with Mellanox Technologies, a leading supplier of end-to-end Ethernet and InfiniBand interconnect solutions and services. Mellanox is uniquely positioned offering interconnect solutions with the highest throughput and lowest latency. This ensures data is delivered faster to applications and unlocks system performance capabilities whilst improving network virtualisation performance and simplifying management.

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Backup and disaster recovery integration

Zetta.net has completed integration of its enterprise-grade cloud backup and disaster recovery (DR) solution with ConnectWise, a leading business management platform for IT service providers, VARs, ISVs, and MSPs. IT service providers now have a complete view of their Zetta.net customers' data usage, alerts, billing and other activities from within the ConnectWise platform, streamlining their management and administrative tasks. As a result, IT service providers can more efficiently run...

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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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