Evolving from an hourly-fee based break/fix (B/F) service model to one that includes a managed services (MS) recurring-revenue model provides benefits to both IT Service Providers (ITSPs) and their clients. Len DiCostanzo, SVP, Community and Business Development, outlines five basic steps to creating a customisable pricing framework designed to optimise profitability in Autotask Corporation’s new Smart IT Guide™: 5 Steps to Pricing Managed Services.
Read MoreZetta.net has completed integration of its enterprise-grade cloud backup and disaster recovery (DR) solution with ConnectWise, a leading business management platform for IT service providers, VARs, ISVs, and MSPs. IT service providers now have a complete view of their Zetta.net customers' data usage, alerts, billing and other activities from within the ConnectWise platform, streamlining their management and administrative tasks. As a result, IT service providers can more efficiently run...
Read MoreLast week at VMworld, VMware introduced the expansion of its VMware vCloud® Air™ hybrid cloud platform, adding new capabilities to support mobile-cloud applications. Previously known as VMware vCloud® Hybrid Service™, vCloud Air is designed to enable enterprise and application developers to better support the dynamic needs of modern, liquid businesses.
Read MorePower management company Eaton says that its integrated power management solutions suite is now certified as Vblock Ready through the VCE Technology Alliance Partner (TAP) program. Eaton can now deliver advanced power monitoring, management and control solutions for Vblock Systems, which are pre-integrated, pre-tested and pre-validated converged infrastructures for next-generation cloud environments. Vblock Systems combine best-in-class compute, network, storage, data protection and...
Read MoreKEMP Technologies’ Virtual LoadMaster® has achieved VMware Ready® – vCloud® AirTM status. KEMP is also now a member of the Access Tier of the vCloud Air ISV Partner Program and listed on the VMware Solutions Exchange.
Read MoreDataCore says that its operations in Australia and New Zealand (ANZ) have undergone a dramatic transformation with new, senior staff, a new Sydney office and a bolstering demand for software-defined storage all contributing to significant overall momentum in this region.
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