Customers recognise Virtual Instruments as an ‘invaluable partner’

Virtual Instruments has announced the results of a field study report from the Taneja Group. According to the study, leading companies, including T-Mobile and Wm Morrison Supermarkets PLC, recognise Virtual Instruments as an invaluable partner in managing the performance of IT infrastructures running mission-critical applications.

The Taneja Group interviewed six Virtual Instruments customers across vertical markets including financial services, retail, technology, manufacturing, government and telecommunications. All of the customers interviewed depend on large, highly virtualised systems and storage infrastructures and must ensure the performance of their mission-critical applications. They require a comprehensive management platform for their large data centre environments that provides performance insight while simultaneously enabling proactive troubleshooting and problem avoidance.

“We had to ensure the VirtualWisdom platform was indeed going to improve and increase availability,” said Dan Spurling, director of IT platform engineering and operations for T-Mobile USA. “More instrumentation does not always equal increased availability and once we saw what Virtual Instruments could provide, we invested. We recognised the value and knew we could use it effectively.”

The Taneja Group found that the customers were looking for a more comprehensive platform that would monitor, alert and enable remediation of the end-to-end compute infrastructure. When selecting a partner to improve infrastructure performance and management, customers typically turn to Virtual Instruments for the following reasons:
· Demonstrably decrease system-wide CAPEX and OPEX while getting more out of existing assets
· Align expenditures on server, switch and storage infrastructure with actual requirements
· Proactively improve data center performance including mixed workloads and I/O
· Manage and monitor multiple data centres and complex computing environments
· Troubleshoot performance slowdowns and application failures across the stack
· Create customised dashboards and comprehensive reports on the end-to-end environment

“Based on this primary research, we believe that Virtual Instruments is way ahead of its perceived competitors in providing IT managers with the insight they need to manage and optimise the compute stack from servers to storage for application-aligned infrastructure performance,” said Mike Matchett, Senior Analyst and Consultant at Taneja Group. “We recommend that anyone responsible for data centre operations and performance management seriously consider VI’s VirtualWisdom platform for deep and broad insight across physical, virtual and cloud environments.”

The report demonstrated a consensus among interviewed customers that Virtual Instruments’ VirtualWisdom platform is by far the best solution for meeting complex data centre infrastructure performance challenges, while providing an unparalleled return on investment. Other existing tools have their usefulness, but they don’t provide the level of detail required for managing the layers of abstraction and virtualisation that characterize today’s complex enterprise data centre. In concert with device-specific toolsets, the VirtualWisdom platform gives data centre and storage managers a proven solution for monitoring and controlling even the most complex data centre infrastructures.

“We have other tools for database management and they’re fine for what they do, but with the features that Virtual Instruments provides, I don’t see that it would be replaced by anything I’ve seen to date.” said Simon Close, head of storage for Wm Morrison Supermarkets PLC. “Technology guys will always name their favourite tool, ours is Virtual Instruments. Without VI, we would not have been able to demonstrate nearly enough value given our large and highly complex environment.”