InfoSight allows customers to obtain a holistic view of their storage environment through its cloud-based data collection engine that automatically collects comprehensive data around the overall health of their storage, including performance, capacity, and data protection. With this new automated correlation capability, systems administrators are able to find the ‘needle in a haystack’ with a deeper level of insight into the leading factors for performance challenges, including details specific to host or network challenges, flash to disk ratio, and CPU utilisation. The ability to automatically identify these challenges eliminates the days or weeks spent with manual data collection and analyses and professional services fees, while ensuring systems run at peak health.
Channel Partners Obtain Deeper Visibility Into End User Storage Environments
Nimble Storage now allows customers to grant resellers access to their InfoSight portal, the web-enabled interface that provides a summary of each customer’s capacity savings, protection benefits, and downtime savings achieved. Access to the InfoSight portal equips channel partners with a deeper level of intelligence about end user environments as they are called upon to be trusted advisors in the IT decision-making process. Nimble channel partners are better positioned to proactively forecast aspects of customer environments, such as array upgrades, cache expansion, and other recommendations to keep their customer environments running smoothly.
By obtaining a better understanding of end user environments, partners are able to realise additional business and signal opportunities to provide services based on the environment in real time.
The InfoSight capabilities described in this press release are currently available to all Nimble Storage customers as part of their support subscription package.