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As cloud services become the increasingly established option for many businesses, and as existing applications start coming up for renewal or upgrade, it will be interesting to see how many users change from established applications vendors, even if they have cloud-enabled versions, and move to cloud specialist service providers.
One that has just done that is Adminovate, a US-based software and consulting provider in the life, health and annuities industries. Based in Philadelphia, the company develops policy administration software and delivers unmatched customer service to carriers looking to create a competitive advantage, reduce costs and transform their businesses through system modernisation.
It has decided to replace its installed SAP Business ByDesign as its core ERP, CRM and project management platform with NetSuite’s SaaS offering. Adminovate initially selected NetSuite over Business ByDesign, but eventually opted for the latter last year when SAP offered a self-implementation option.
Adminovate’s decision is said to be based on the broader range of functionality offered by NetSuite versus Business ByDesign, plus NetSuite’s agility, flexibility and rich customisation capabilities, coupled with what the company sees as the decommitment to SAP Business ByDesign as a strategic platform by SAP.
That provided Adminovate with the opportunity to re-evaluate its needs and what is available on the market. With the implementation of NetSuite now under way, the growing company plans to use NetSuite for financials, CRM and marketing, project management and resource optimisation.
In the upgrade pipeline, NetSuite’s revenue recognition functionality offers Adminovate a streamlined solution to manage diverse recurring and traditional revenue streams that include licensing of both cloud and on-premise software, as well as implementation and optimisation services that are expected to account for a majority of company revenue.
“As an enterprise software provider, we recognise the need for intuitive software that is malleable to the customer’s needs,” said Jeff Mathis, Adminovate CFO. “Adminovate and NetSuite are kindred spirits in how we build and deliver our platforms—really intuitive, really simple, with functionality that is off the charts.”
