Nexthink signs with Betfair

Nexthink® announces that online betting and gaming operator Betfair selected its V5 modular platform to monitor the performance of its European technical estate during the World Cup.

Nexthink V5 pro-actively monitors IT networks and reports on important end-user related events, such as changes in the IT infrastructure, application usage and bandwidth, error messages and crashes, as well as potential security risks, ensuring that the performance of IT services is recorded and uniquely visualised from the all-important perspective of the end-user.

Michael Bischoff, CIO at Betfair, said of the deployment, “It’s important that we have insight into what’s happening on our technical estate at any given time. Until now we’ve used a number of different solutions for monitoring different aspects of this estate, such as desktops, security, and admin rights. Nexthink enables us to consolidate all of these areas, providing us with full visibility of our infrastructure from one central location, and has already allowed us to identify and resolve performance issues.”

Founded in 1999, Betfair pioneered the first successful Betting Exchange and today provides a full range of online sports betting and gaming products to over 950,000 customers.

Bischoff adds, “We need to make sure that every element of our technical estate is match fit, and the end-user perspective that Nexthink offers of our entire IT infrastructure will help us achieve this goal.”

“We are pleased to welcome Betfair as our customer,” said Tim Pollard, vice president Europe at Nexthink. “Betfair’s Exchange processes more than seven million transactions a day, and with 99.9 per cent of these being completed in under a second, our end-user analytics will provide the visibility and intelligence crucial in ensuring that the company’s IT infrastructure performs at maximum efficiency.”