Very small businesses eager for mobile technology but lack security

Very small businesses (VSBs) with fewer than 25 employees have the same rate of mobile device adoption as large enterprises. However, most VSBs lack the security awareness, technical expertise, and budget needed to properly protect company-issued or employee-owned (BYOD) mobile devices.

  • 10 years ago Posted in

34 per cent of VSBs have now managed the integration of mobile devices into their business, according to a Kaspersky Lab survey which asked 3,900 IT professionals worldwide about the IT challenges they encountered over the previous 12 months. This rate is nearly identical to the rate of mobile integration reported by larger enterprises, which was 35 per cent. This means the smallest companies in the world are adopting mobile technology at essentially the same rate as huge companies with more than 5,000 employees. In fact, VSBs reported 6 per cent more mobile integration than small businesses (defined as 26-99 employees), and 2 per cent more than large businesses (defined as 1,500-5,000 employees). These statistics certainly cast doubt on the perception that VSBs are confined to antiquated technology or slow to invest in IT.


Mobile technology may not be restricted to businesses based on their size, but there are other key factors to consider. Expertise and resources are the most obvious limitations of VSBs, which often don’t have dedicated IT staff to manage technology implementations. Limitations may lead to a knowledge gap even amongst security-minded business owners. For example, 31 per cent of VSBs listed ‘securing mobile/portable computing devices’ as one of their top three IT security priorities for the next 12 months (a rate comparable to the 34 per cent adoption rate from the previous 12 months).


However, when asked about BYOD (Bring Your Own Device) policies, where employees use their own mobile devices for business purposes, the survey uncovered a perception-gap based on company size. 28 per cent of VSBs agreed that BYOD introduces an increased IT security risk to their business. But large businesses and enterprises clearly see BYOD as a larger risk, with 52 per cent and 48 per cent respectively agreeing about the risks presented by BYOD.


It’s possible that VSBs are overlooking employee-owned mobile devices as a security risk. Given their limited budgets they are most likely to view employee-owned devices as a cost-savings measure and gladly welcome these onto their networks. However, common threats from employee-owned mobile devices include malware or rogue applications connecting to the company’s network via the device, or company data disappearing along with a lost or stolen employee device.


Steps for Mobile Security on a Budget
Realising that most VSBs lack the budget and technical sophistication for advanced mobile security solutions, small businesses can still use mobile technology – including employee-owned devices – without a huge investment of time or money. A mixture of common-sense and the right technology can go a long way to securing mobile devices, and help the owners of a startup get back to running their business.


1) Employee Education: the first line of protecting your business data is ensuring employees have security mindsets. Make sure new employees know that if their smartphones or tablets contain workplace information, that device shouldn’t be subjected to unnecessarily risky usage habits (e.g. browsing questionable websites), and if the device is lost or stolen, it should be reported immediately to the employer, not days later.


2) Basic Anti-Theft: an inexpensive piece of software that can remotely-wipe the data from missing or stolen devices is essential. Some devices offer similar functions built-in, and there are many third-party applications that can accomplish this task. But make sure an employee understands that if their device is wiped, that typically means any personal information on the device is deleted as well.


3) Avoid Complexity: a newly-created startup business with five employees can’t spend hours purchasing, deploying, and managing a business-grade security product that wasn’t built for their purposes. Avoid purchasing a larger product than the business needs, and stick to core mobile security features.
 

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