Unisys Corporation has announced that Swiss WorldCargo, the airfreight division of Swiss International Air Lines, has successfully launched a new eBooking system based on Unisys’ cargo portal services technology.
The Swiss WorldCargo-branded eBooking platform is based on Unisys Cargo Portal Services and is delivered via Software-as-a-Service (SaaS) hosted by Unisys. The development included advanced rules-based technology to help Swiss WorldCargo quickly modify offerings in response to market dynamics as changes are simply made to business process rules without the need to write software code.
The online booking channel is accessed via the swissworldcargo.com website and is used by forwarders, agents and shippers to conveniently book most of Swiss WorldCargo’s offerings online at any time of day. This self-service approach provides customers with fast service, access across geographies and time zones, and the ability to check availability, create bookings, check booking status, and submit Master and House air waybill data. As the eBooking portal is linked to Swiss WorldCargo’s enterprise cargo system, online bookings access the same accuracy of information available via the call centre.
“We’re continuously looking to further enhance and refine our e-services, to both fulfil our customers’ needs and meet our industry’s standards. Our new eBooking portal, based on Unisys’ proven Cargo Portal Service, provides our customers with greater accessability and flexability,” said Mr Urs Stulz, vice president, head of Central Services Group at Swiss WorldCargo.
Approximately 25 percent of the world’s air cargo shipments are processed by Unisys solutions. The SaaS model helps drive community collaboration among airline clients and enables airlines to respond quickly to constantly changing air cargo industry requirements.
Mr Christopher Shawdon, vice president, Logistics Solutions for Unisys, said: “We are delighted that Swiss WorldCargo has joined the Unisys cargo community and will work with them to provide greater flexibility to both their own business processes and the services they offer their clients.”
Unisys has more than 45 years of experience providing advanced, mission-critical IT solutions to the aviation industry. Fifteen of the top 25 airlines – and more than 200 worldwide – rely on Unisys solutions.
