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CloudSense Services, an international cloud technology company, is providing mission-critical skills and consultancy to Sophos, as part of the data security vendor’s programme of change.
CloudSense Services’ consultants are now employed to support Sophos’ ongoing redefinition of its core Salesforce infrastructure, which provides order fulfilment, order processing and invoicing; as well as traditional CRM activities. They are delivering project management, business analysis, software development, solution architecture and other related skills, which Sophos can switch on as and when projects require.
“Our agreement with CloudSense Services provides us with the top quality skills that we need, complete with a wraparound consultancy that we wouldn’t get by hiring individual freelance consultants,” says Duncan Atkins of Sophos. “The team are highly proactive and their expertise means we can bounce ideas off them and really benefit from their knowledge.”
Duncan had been impressed by this expertise when he met CloudSense in a previous role and he was keen to work with them when the need arose at Sophos. He now has a dedicated team working out of CloudSense’s London and Zagreb offices. “Plus we have support from a senior level at CloudSense when needed,” he adds.
“The flexible agreement means we can scale up our Salesforce capability as needed. It also removes the need for all the HR issues surrounding the hiring of contractors.”
CloudSense is a Salesforce platinum partner, has high levels of Salesforce certification and accreditation and an excellent track record in providing services to blue-chip customers.
Richard Britton, CEO CloudSense says: “Sophos works in the highly-competitive data security market. As such, it has to continually redesign and develop its product set in order to differentiate itself. Our experience with Salesforce means we can provide them with the agility they need to streamline back office operations; interact more effectively with customers and drive double-digit business growth.”
