Masergy’s superior technology and world-class customer service has been repeatedly validated by their best-in-class, 61 Net Promoter Score (NPS), an achievement that underscores the company’s commitment to customer excellence. “This is fully in line with Valid’s ‘Stay Ahead’ mission to enable our customers to excel through the use of innovative IT services and solutions,” says Dis Valcq, Valid CEO and founder.
Masergy’s managed networking solutions are based on its industry leading Software Defined Network (SDN) Platform, which delivers the flexibility needed to adjust to changing business demands. The SDN Platform enables companies to seamlessly connect their global offices, data centres and remote locations with a ubiquitous, high performance network that supports bandwidth on demand and quality of service control in response to changing performance requirements.
In addition to managed global networking services, Valid will also offer Masergy’s Unified Enterprise Security solutions. The security offerings enable companies to protect their digital assets with patented machine learning, advanced threat detection and continuous monitoring. Masergy will work with Valid to implement these solutions and provide an on-going service.
“Masergy’s adoption of breakthrough techniques is an exemplary case of our vision that adopting new technologies can help companies realise business benefits. We are looking forward to a long and fruitful cooperation with Masergy to help our customers realise their business goals,” concluded Valcq.
"We are glad to welcome Valid to our partner ecosystem,” says Chris MacFarland, Masergy CEO. “Our channel partners play a significant role in our new business development and consistently contribute to our growth. Our partners continue to prefer working with us for our innovative solutions and our unique commitment to customer service.”
