In their January 2016 report, “Developing the Healthcare Enterprise Analytics Strategy Primer for 2016,” Gartner analysts Laura Craft, Jeff Cribbs, and Richard Gibson, M.D., write: “In the competitive and increasingly transparent healthcare market, successful organisations will be those able to master analytics to compete in their sector. This is because they will be able to use the information locked in healthcare data to reduce healthcare costs, improve healthcare quality—including outcomes—and increase member/patient satisfaction.”
The new healthcare analytics bundle, developed in cooperation with a select group of ExtraHop customers, delivers turnkey stream analytics for healthcare, unlocking insights into the relationship between IT performance and clinical workflows. The bundle leverages the power of the ExtraHop platform to parse, correlate, and analyze all healthcare data flowing over the network to derive meaningful insight from the numerous devices and systems on which hospitals run. In particular, the bundle extracts details from the HL7 protocol, which is used to exchange patient and billing data between systems, as well as the DICOM and TelNet protocols, which are commonly used in clinical equipment. With this correlated real-time visibility, both IT and operations teams can proactively work to optimise resources, streamline processes, and deliver better patient care, experience, and outcomes.
With the ExtraHop healthcare analytics bundle, healthcare IT teams are empowered to fix underperforming applications, optimise systems to align with clinical workflows, and help transform hospital operations to improve patient care, safety, and experience. Key features of the new offering include:
? Auto-discovery and auto-classification of all devices and systems, including interface engines, electronic health records (EHR) databases, healthcare applications, and clinical devices such as drug pumps and diagnostic machines.
? Real-time monitoring and alerting that continuously surfaces the top applications with the slowest processing times, and correlation of that data to clinical and operational workflows.
? Correlation of clinical workflows, such as patient discharges and prescription orders, on application and network performance to enable better load-balancing and resource management within IT.
? Real-time tracking and visualisation of ADT messages (Admissions, Discharges, Transfers) to surface operational backlogs and inefficiencies and help management better manage and assign resources.
? Ability to baseline trends for rapid identification of anomalies in both IT and clinical workflows, improving security and compliance.
? Tracking and auditing of meaningful use across the organisation to ensure ongoing compliance.
“Nearly every aspect of healthcare operations touches the network in one way or another, whether it’s electronic health records, orders for prescriptions or diagnostic testing, or medical devices like drug pumps and monitoring equipment,” said Erik Giesa, SVP of Marketing at ExtraHop. “The new healthcare analytics bundle is a conduit for turning all of that data flowing over the network into actionable, real-time information. Equipped with this insight, IT can be a change agent for clinical operations, and in turn, directly and positively influence patient care.”
