Revolutionising recovery cycles and revenue impacts

Quality Service and Support are critical to the success of Interstate National Corporation, a leading nationwide provider of service contracts and extended warranty programs.

  • 7 years ago Posted in
Interstate National Corporation, a leading nationwide provider of service contracts and extended warranties, chose RestorePoint to be their Data Protection Managed Service Provider. RestorePoint has implemented an innovative agentless Data Virtualisation platform powered by Actifio to help the company innovate and revolutionise its recovery cycles and revenue impacts.
 
Since 1980, Interstate National Corporation has been continually pioneering new technologies, providing significant value to both partners and customers. Interstate National Corporation offers turn-key programs, exceptional support and flexible products – all while delivering peace of mind to the end-consumer and their Insurers, Agents and Dealers.
 
For data protection and data recovery, Interstate National’s IT team requires tight Recovery Time Objectives (RTOs – how fast) and Recovery Point Objectives (RPOs – how far back) to support the demands of their customers and adeptness in the marketplace. With Actifio, RestorePoint’s enterprise Data Virtualisation platform, implemented across all Interstate National Corporation locations, provides a fully managed, end-to-end data protection solution.
 
Addressing the Challenges
 
Interstate National Corporation engaged RestorePoint to help solve a critical business challenge regarding their data protection services when their current solution was no longer meeting their needs. Interstate National Corporation’s agent-based solution was unreliable for data backups and the product’s limited functionality did not allow for efficient offsite data replication or the ability to instantly mount data.
 
Finding the Solution
 
RestorePoint’s Data Virtualisation platform, powered by Actifio, leverages an innovative Fingerprint Technology to proactively map client’s backup data to the original source and ensure it is free of any corrupt data. Additionally, Actifio software captures and stores data in its native format, which allows RestorePoint to instantly recover data to meet Interstate National’s RTO and RPO objectives.
 
RestorePoint’s Data Virtualisation platform was a natural fit for Interstate National Corporation’s data protection requirements. The RestorePoint solution, implemented across all business locations, provides a fully managed, end-to-end data protection platform customised specifically for Interstate National’s business needs.
 
“With RestorePoint’s solution, Interstate has been able to reduce the amount of manpower needed to manage and monitor our data backups across all of our locations in the US,” said Robert Kollar, Director of IT at Interstate National Corporation.
 
Data Virtualisation Hard at Work
 
RestorePoint’s Data Virtualisation platform has inherent checks and balances, which provides its clients the confidence that data backups will translate into recoverable data at any time.
 
As a case in point, during a routine restore request for Interstate National’s VM images, RestorePoint engineers identified that a particular VM was not restorable and they needed to troubleshoot the issue quickly. Even though the system logs showed a successful VM data backup, the RestorePoint engineering team determined there was a software bug within VMware Change Block Tracking (CBT) that corrupted the VMware incremental backup.
 
“By tapping into Actifio’s innovative Fingerprint Technology within the RestorePoint Data Virtualisation platform, we could determine if and when there was corruption to the VMware data during the backup process,” said Abdul Altamimi, CTO and Founder of RestorePoint. “We have seen this feature come into play numerous times, and thus has enabled us to take proactive measures to protect our client’s environments when issues arise.”
 
Evaluating the Immediate Benefits
 
RestorePoint implemented the Data Virtualisation platform for Interstate National Corporation with no impact to business operations. RestorePoint delivered a full backup and restore of the VM environment and provided Interstate National’s organisation with powerful and innovative capabilities. Interstate National can enjoy a new simplicity and confidence in Data Backup and Disaster Recovery with RestorePoint’s Data Virtualisation platform.
 
Becoming an extension of Interstate National’s IT team, RestorePoint is positioned as a trusted advisor and counsel to new technologies. Leveraging Actifio with Interstate National has helped to solidify a strong business partnership that will continue to grow.
 
“We were excited with the opportunity to migrate our VM backup and recovery solution to Actifio and are glad that we did. Actifio is a simple to use yet a powerful platform that provides great RTO & RPO resiliency,” said Chris Alfaras, CIO of Interstate National Corporation.
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