Arctic Wolf launches Incident Response Services in EMEA and ANZ regions

Arctic Wolf® has expanded its Incident Response business, including its award-winning Incident Response (IR) JumpStart Retainer to serve the EMEA and ANZ markets. These newly available incident response offerings provide international customers, Arctic Wolf Partner Program members, and global cyber insurance partners a diverse and complimentary set of services that can help organizations of virtually any size to build their cyber resilience before, during, and after a cyber incident.

Data from an Arctic Wolf survey recently revealed that 55% of organizations suffered from a ransomware attack last year, making it of critical importance that organizations of all sizes have a comprehensive and multi-layer plan in place to ensure the continuity of their business should a cyber incident occur. Unfortunately, due to the global cybersecurity talent shortage, and ongoing macroeconomic uncertainty, many organizations lack the internal resources and technical expertise needed to prevent, respond to and recover from sophisticated cyber-attacks. As a result, having established relationships with trusted and reputable third-party partners for incident response planning guidance and support is essential for organizations of all sizes during a cyber crisis.

As cyberattacks continue to affect businesses of all industries and sizes across the globe, Arctic Wolf Incident Response serves as a go-to partner for cyber insurance companies and the channel community who are looking for a leading incident response team to assist their clients during a cyber incident. Powered by the security operations and threat intelligence data derived from the globally deployed Arctic Wolf Security Operations Cloud™, as well as the insights, best practices, and industry-leading expertise of the Arctic Wolf Incident Response team, the company delivers a unique approach to incident response that is focused on owning the critical outcomes for its customers.

The company’s holistic and comprehensive approach to incident response places a focus on minimizing operational downtime and financial impacts from a cyber incident for its clients by providing rapid response to any cyber emergency, while also simultaneously fortifying their cyber readiness with programs that ensure the long-term durability of their defenses.

Some of the ways Arctic Wolf is disrupting the legacy approach to incident response include:

Arctic Wolf Incident Response JumpStart Retainer: A subscription-based approach to incident response retainers that eliminates the need for organizations to pre-purchase professional service hours each year. 

60-minute quick response service-level agreements (SLAs): Ensures organizations will have a team of Arctic Wolf’s incident response experts supporting them four times faster than standard SLAs from many legacy incident response teams.

Flat-fee incident response engagements: Provides cost certainty to organizations looking to recover from select types of cyber incidents such as business email compromise (BEC) attacks.

“While no organization plans to experience a cyber incident, the sophisticated capabilities of modern threat actors mean it is essential for IT and security leaders across the globe to have multiple pathways to ensure they can rapidly respond to a cyber emergency to minimize impact and operational downtime,” said Scott Holewinski, senior vice president and general manager, incident response, Arctic Wolf. “By bringing Arctic Wolf’s incident response offerings to both the EMEA and ANZ regions, our customers and partners will now have access to Arctic Wolf’s complete portfolio of solutions that spans the entire security operations allowing them to drive down both the likelihood and impact of cyberattacks so that they can effectively put an end to cyber risk.”