DigiCert has announced updates to its Document Trust Manager, aimed at addressing document fraud and supporting global compliance for organisations managing digital transactions, including those influenced by AI adoption.
Traditional signing approaches often require separate regional or departmental infrastructure to meet standards such as AATL and eIDAS. Document Trust Manager centralises signing assurance management within a single platform, enabling a more unified approach.
The growth of generative AI and ongoing digital transformation has increased both the volume and exposure of digital documents. Enterprise adoption of eSignatures has risen by 400% since 2019, while incidents of fraud, phishing, and identity misuse have also increased. Cases involving fraudulent invoices and manipulated documents highlight the need for stronger document integrity and verified signer identity.
The updated Document Trust Manager includes several capabilities:
- Unified workflow and centralised visibility: Provides a single view of signing activity, allowing organisations to monitor who signed documents and when, and identify potential unauthorised activity.
- Secure certificate and private key repository: Offers centralised storage for signing certificates and private keys, reducing reliance on physical tokens. Multi-factor authentication (MFA) is required for access and signing.
- Pre-integrated signing: Supports integration with platforms such as DocuSign, Adobe Sign, and Adobe Acrobat, allowing organisations to maintain existing processes while updating security controls.
- Online counter signing: Enables users to counter sign documents within the same signing process without requiring external workflows.
In regulated markets, particularly across EMEA, evolving electronic signing requirements are increasing the need for centralised and auditable controls. At the same time, the rise of AI-generated content is driving demand for stronger verification of document origin, signer identity, and content integrity.
The solution supports:
- Remote authentication through web-based and mobile capabilities
- Compliance with standards including eIDAS2, ZertES, and AATL using PKI-backed signatures
- Centralised monitoring of signing activity across the enterprise
- Document integrity and authenticity through digital signatures and identity verification methods
- Secure and compliant workflows for remote and hybrid working environments
These updates reflect a move towards centralised management of document signing and compliance processes as organisations address increasing volumes of digital transactions and associated risks.
