Helping to de-risk data centre air and liquid cooling

Identify cooling system anomalies early and prevent costly outages weeks before they occur.

  • Tuesday, 14th April 2026 Posted 1 month ago in by Phil Alsop

EkkoSense has launched a unique, vendor-agnostic Auto Cooling Anomalies Detection capability. It reduces the risks associated with today’s data centres by monitoring hybrid air and liquid cooling deployment performance, and features comprehensive and rapid cooling anomaly alerts functionality.

The new Auto Cooling Anomalies capability is part of the company’s award-winning EkkoSoft Critical SaaS data centre optimisation solution. It supports a full range of air and liquid cooling assets, chilled water supply infrastructure including CDUs and Chillers, as well as hybrid liquid and air cooling deployments within the same room. Key features include advanced cooling anomaly alerts, auto-setpoint detection, and chilled water flow rate anomaly detection.

“Successful liquid cooling deployments are all about understanding potential risks and having the right level of visibility into increasingly complex hybrid installations. And, given that today’s high-density AI infrastructure is far more volatile with thermal conditions changing in real-time, data centre teams simply can’t afford to rely on traditional lengthy BMS or EPMS alert mechanisms. If something’s not performing optimally, they need to know now, before it fails,” said Paul Milburn, EkkoSense’s Chief Product Officer.

“That’s where Auto Cooling Anomalies Detection has a key role to play, removing thermal and power risk by providing early warnings of any cooling infrastructure anomalies ahead of possible critical infrastructure failure for an asset that hasn’t yet reached the threshold for generating a BMS alarm or a room temperature alert,” he continued. “This also provides data centre operations team members with the ability to triage air and liquid cooling issues and move beyond traditional reactive data centre monitoring to a more proactive maintenance approach.”

Operations teams can set up a range of Auto Cooling Anomaly Alerts, highlighting either high, low or both alerts, specific item level alerts, as well as adding Auto Cooling Anomaly Alerts to the thermal alert count on the EkkoSoft Critical estate page. Alerts can be separated for Liquid units and Air units, while total power & cooling loads are also now added to alerting. EkkoSense Critical also now offers integration with Teams via webhooks for alert notifications, as well as JSON webhooks for alert notifications for BMS integration.

Included as part of EkkoSoft Critical 9.4, Auto Cooling Anomalies Detection offers auto-setpoint detection as a default, while manual and actual setpoint points can also be supported – as well as the ability to disable individual units. The latest EkkoSoft Critical release also integrates this improved cooling anomalies configuration within the software’s embedded Cooling Advisor for ongoing optimisation recommendations.

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