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NEWS
Red Box and EvaluAgent join forces to improve call centre performance through voice data
  • Published in AI

Red Box, the leading platform for voice capture, and EvaluAgent, the all-in-one quality and performance management platform, have joined forces to enable call centre managers to access high quality voice conversations and transform quality assurance (QA) processes through automation.

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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS
Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS
Digital Realty partners With G-Core Labs and Graphcore
  • Published in AI

New AI-ready infrastructure-as-a-service solution enables customers to deploy AI models and applications near critical data sets, addressing data localization and compliance challenges.

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NEWS
AI adoption continues to accelerate

Juniper Networks has published the findings of a global research project that shows a big increase...

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NEWS
Cisco launches AppDynamics Cloud

Cisco has launched AppDynamics Cloud, a cloud-native observability platform for modern applications...

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NEWS
LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further...

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NEWS
Security and observability for the hybrid cloud

Splunk has introduced the next generation of the Splunk Platform. New enhancements to Splunk Cloud...

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NEWS
Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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NEWS
MSS Europe 2022 returns to Amsterdam for the fifth year

Now celebrating its fifth year, the Managed Services Summit Europe 2022 (MSS Europe) in Amsterdam,...

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NEWS
A third of C-Suite believe hyperautomation can help alleviate cost crisis

Skill gaps and the need for digital transformation were also cited as the top challenges...

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NEWS
UK enterprise AI teams are under-resourced

Report commissioned by SambaNova uncovers top challenges in deploying AI, including finding or...

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NEWS
Pure Storage ‘redefines’ AI-ready infrastructure

AIRI//S provides pre-validated, simple, scalable infrastructure for all stages of the AI data...

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NEWS
AirPortr and SWISS expand smart baggage services to Zurich Airport, SWISS’ network hub

Following a successful trial phase at Geneva Airport, passengers departing Zurich Airport with...

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NEWS
Riverbed releases Beta for Alluvio Unified Observability solution

Riverbed® have announced the availability of the Beta program for its cloud native, SaaS-delivered...

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Videos

Industry veteran to help scale Stellanor’s urban footprint

Howard Pheby, newly appointed Chief Commercial Officer at Stellanor, explains how the company is building something different: urban colocation that serves enterprises where they actually operate, backed by...

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

Interview with AEP Global at DCW 2026

Data Centre World 2026

Interview with AAlberts at DCW 2026

Data Centre World 2026

Expert Opinions

Building cyber resilience through backup consolidation

By Scott Ashenden, Head of Security and Infrastructure at Team Matrix.

SECURING THE DIGITAL LEGACY: FUTURE-PROOFING THE DATA CENTRE WORKFORCE

By Matt Evans, CEO at Apx Data Centre Solutions.

Setting the Record Straight: AI Data Centres and Water Use

By Alistair Barnes, Head of Mechanical Engineering at Colt DCS.

Why legacy is the enemy of security (and budgets)

By Derek Steele, Sales Director, Droplet.

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