Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as one of the official Cloud Computing suppliers to the government.

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FTSE 250 health company optimises IT service delivery

Synergy Health, the trusted experts in global health, have selected assyst, the leading IT Service Management (ITSM) solution from Axios Systems, to optimize IT service delivery to their global user base.

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Lantronix® SLB™ eliminates branch office downtime

Next-generation SLB now available in Europe and Asia; Enterprise users improve customer response...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Bivio adds central security management

This new service adds advanced , high speed cyber security

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Libelium Links with Barcelona Smart Cities Cloud Platform

Municipal-scale IoT services become possible using this wireless-based sensor network

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Enventis brings added services and security to its cloud

Adding services such as data protection and secure cloud Wi-Fi means the company can offer its...

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Corero Delivers Turn-Key DDoS Visibility

Network security specialist couples up with Splunk to provide DDoS dashboards 

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Kwintet invests in a unified communications future with Interoute

The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted...

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InfinityQS debunks Cloud Computing myths

Now available for download, “Cloud Mythbusters: Dispelling the Myths of Manufacturing in the...

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Appirio continues European growth

Appirio, a global cloud consultancy, has announced a number of high profile customer wins, a...

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer...

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Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Experienced local team brings real-world expertise in OpenStack development, deployment and...

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Videos

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.
Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...
Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...
DCW Asia 2025 - Part 3 of 3

Expert Opinions

By Mark Daley, Director of Digital Strategy and Business Development, Epsilon Telecommunications.
By TES Group, specialists in manufacturing reliable, high-quality, high-performance power distribution and monitoring systems.
By Cindy Ryborz, Marketing Manager EMEA, Corning Optical Communications.