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Calyx makes major investment in 24/7 IT Service Desk

Managed ICT provider increases capacity by 200 hours a week to meet growing globalisation and need to eliminate downtime.

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Zendesk supports GLOSSYBOX to optimise global customer service

Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

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Preventing Shadow IT with Service Desk 7.7

LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

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CenturyLink announces Savvis name change

“CenturyLink Technology Solutions” represents combined value of organisation’s broad set of secure colocation, managed services, cloud, network and hybrid IT offerings.

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Asia opening

Company launches secure data centre in Singapore to serve multi-national customers.

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Cloud…..meet mainframe

SOA Software has added API management capabilities to its mainframe Lifecycle Manager product line,...

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High-speed net security for SMEs

NetPilot Internet Security’s SoHoBlue-25 gives small businesses enterprise-class UTM for...

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Guarding privileged users

A new partnership between Xceedium and WidePoint targets controlling, monitoring and recording the...

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Splunk stalks cyberattackers

The latest version of its App for Enterprise Security includes visualisation tools that should help...

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Disaster recovery sizing capabilities in PlateSpin Recon 4

New features reduce backup costs and improve operational efficiency.

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Optimising Hadoop on Amazon Web Services

Compuware Corporation has released an APM solution for Hadoop on Amazon Elastic MapReduce, (EMR)...

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SunGard appointed by City Link

SunGard Availability Services has been appointed by City Link to manage its cloud and managed IT...

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Data centre provider kicks-off 20th anniversary with rejuvenated partnership offering

Data Centre & IT Infrastructure provider Onyx Group have revealed the details of the...

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Complete I.T. chooses ChannelCloud

Complete I.T., one of the leading providers of IT support to SMB’s, has announced a...

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Telstra Global launches new MPLS PoPs in Europe and America

Telstra Global has increased its global Multi-protocol Label Switching (MPLS) network reach in...

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Videos

MSP Growth, SaaS Protection & Hyperscaler Independence

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...

Cybersecurity - as easy as MFA?

Michael Downs, VP, global sales at SecurEnvoy, discusses the importance of Multi-Factor Authentication (MFA) as a crucial part of any effective cybersecurity strategy.

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

Observability investments increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Expert Opinions

Cloud Strategy for 2026: the Year of Repatriation, Resilience, and Regional Rebalancing

This year is set to be a pivotal year for cloud strategy, with repatriation gaining momentum due to shifting legislative, geopolitical, and technological pressures. This trend has accelerated, with a growing...

How MSSPs can compete against SIs

By Martin Jakobsen, Managing Director, Cybanetix

Smarter transformations: how AI can lighten the load

By Cody David. Head of AI and Innovation. Syniti - part of Capgemini.

A Year in Review, A Better WAN Tomorrow

By David Trossell, CEO and CTO of Bridgeworks

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