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Calyx makes major investment in 24/7 IT Service Desk

Managed ICT provider increases capacity by 200 hours a week to meet growing globalisation and need to eliminate downtime.

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Zendesk supports GLOSSYBOX to optimise global customer service

Zendesk and GLOSSYBOX to work together in Europe; with expansion to China, Japan, Korea and USA planned for the future.

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Preventing Shadow IT with Service Desk 7.7

LANDESK is helping bridge the gap between IT and end users with its new Service Desk 7.7 release. Service Desk 7.7 includes a robust set of features designed to prevent shadow IT by increasing engagement and communication between IT and end users.

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CenturyLink announces Savvis name change

“CenturyLink Technology Solutions” represents combined value of organisation’s broad set of secure colocation, managed services, cloud, network and hybrid IT offerings.

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Asia opening

Company launches secure data centre in Singapore to serve multi-national customers.

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Cloud…..meet mainframe

SOA Software has added API management capabilities to its mainframe Lifecycle Manager product line,...

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High-speed net security for SMEs

NetPilot Internet Security’s SoHoBlue-25 gives small businesses enterprise-class UTM for...

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Guarding privileged users

A new partnership between Xceedium and WidePoint targets controlling, monitoring and recording the...

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Splunk stalks cyberattackers

The latest version of its App for Enterprise Security includes visualisation tools that should help...

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Disaster recovery sizing capabilities in PlateSpin Recon 4

New features reduce backup costs and improve operational efficiency.

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Optimising Hadoop on Amazon Web Services

Compuware Corporation has released an APM solution for Hadoop on Amazon Elastic MapReduce, (EMR)...

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SunGard appointed by City Link

SunGard Availability Services has been appointed by City Link to manage its cloud and managed IT...

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Data centre provider kicks-off 20th anniversary with rejuvenated partnership offering

Data Centre & IT Infrastructure provider Onyx Group have revealed the details of the...

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Complete I.T. chooses ChannelCloud

Complete I.T., one of the leading providers of IT support to SMB’s, has announced a...

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Telstra Global launches new MPLS PoPs in Europe and America

Telstra Global has increased its global Multi-protocol Label Switching (MPLS) network reach in...

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Videos

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

Aprovis at DCW Asia - Part 3

DCW Asia 2025 - Part 3 of 3

Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

Scotland emerging as key growth market for data centre developers

Dan Evans, Associate Director at Lichfields, discusses the results of the company’s recent data centre study, which finds that, for developers, Scotland offers something few regions or countries can match -...

Expert Opinions

Channel trends in 2026 – don’t miss the new opportunities

By Eric Herzog, Chief Marketing Officer at Infinidat

IDTechEx Investigates: Could New Nuclear Feed Power-Hungry Data Centers?

IDTechEx Technology Analyst Noah El Alami discusses the potential of the new generation of nuclear technologies – fission small modular reactors (SMRs) and fusion energy – in powering the ever-increasing...

Storage Trends for 2026

By Eric Herzog, Chief Marketing Officer at Infinidat.

The role of fibre taps in safeguarding network uptime

By Cindy Ryborz, Marketing Manager EMEA, Corning Optical Communications.

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