Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...
Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Ed Bissell, Sales Director at...
Albert Hofeldt, Chief Product and Technology Officer at Power Factors, discusses the launch of Unity REMI: Renewable Energy Management Intelligence. REMI is the purpose-built intelligence engine that...
Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Mike Hoy, CTO at Pulsant, Zac...

Expert Opinions

By Amitabh Misra, Chief Technology Officer, Sprinklr.
By Heather Barton-Jones, Area Vice President, UiPath.
By James Vaughan, Associate Director, BCS Consultancy.
In this Q&A, Kristian Györkös, Senior Vice President and Global Head of Channel at WSO2, discusses how the rise of agentic AI is reshaping enterprise architecture, driving demand for composable systems and...