Digitalisation World

AI and robots key to transforming customer service

Published in AI Everything AI Robotic Process Automation

More than two thirds (69%) of business decision-makers in senior management positions say that AI speeds up the resolution of customer queries, according to a recent survey commissioned by software provider, Enghouse Interactive.

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Mindtree opens European headquarters in London

Published in AI Everything AI Internet of Things

Office includes Digital Pumpkin innovation hub to navigate digital transformation challenges.

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The AI platform now arriving...

Published in AI Everything AI

Greater Anglia turns to Toshiba’s AI solutions to enhance train timetabling and improve customer convenience.

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AI experiments bring business value

Published in AI Everything AI

Some enterprises lack understanding and mature data infrastructures to make Artificial Intelligence (AI) a success.

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Businesses looking to expand mainframe capabilities in AI, blockchain and more

The study uncovers barriers to cloud migration, challenges facing digital transformation and plans...

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Managing the entire machine learning lifecycle

New HPE Machine Learning (ML) Ops solution speeds time-to-value for AI from months to days and...

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AIOps - the first step towards the vision of autonomous networking

Masergy AIOps is the first step towards the vision of autonomous networking.

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Atea’s living lab in Stavanger: the next generation of smart buildings

Signify and Cisco work with Norwegian systems integrator Atea to transform its office into a...

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How Moorfields is using AutoML to enable clinicians to develop machine learning solutions

The democratization of AI and machine learning holds the promise for outcomes with enormous human...

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AI spending to touch $98 billion in 2023

Global spending on artificial intelligence (AI) systems is expected to maintain its strong growth...

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Fountech.ai partners with Bloktide, bringing AI and blockchain together

Artificial intelligence (AI) developer and thinktank Fountech.ai has announced its partnership with...

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Self-driving vhicle roadmap focuses on 2030

UK Connected and Automated Mobility Roadmap (CAM) to 2030 pinpoints 500+ milestones required to get...

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Ovum and GoTo reveal what IT leaders need to succeed in 2020 and beyond

GoTo by LogMeIn has published the findings from a new global survey conducted by Ovum Research. The...

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Huawei launches Ascend 910

Eric Xu: We promised a full-stack, all-scenario AI portfolio. And today we delivered.

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NVIDIA and VMware partner

Highly scalable, more secure hybrid cloud platform to help enterprises migrate, modernize and...

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Aprovis at DCW Asia - Part 3

DCW Asia 2025 - Part 3 of 3

Scotland emerging as key growth market for data centre developers

Dan Evans, Associate Director at Lichfields, discusses the results of the company’s recent data centre study, which finds that, for developers, Scotland offers something few regions or countries can match -...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...