Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...
Will Morey, Managing Director at Gamma, explains why PSTN migration is a scale problem for MSPs, not a technical one. He shows how structured journeys, partner support, and integrated platforms turn forced...
Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...
Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Expert Opinions

By Kirsty Biddiscombe, EMEA Business Lead AI, ML & Data Analytics, NetApp.
As data center construction across North America accelerates, projects are becoming larger, faster and more complex than ever before – and the consequences of getting fire safety wrong have never been...
By Markus Nispel, Head of AI Engineering & EMEA CTO, Extreme Networks.