Digitalisation World

Lack of skills and complexity of bot management the biggest barriers to scaling up automation and AI programmes

Published in AI Robotic Process Automation

New research finds majority of organizations prioritizing automation skills and cloud-based delivery in order to ramp up Intelligent Automation.

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RPA key to improving customer service excellence

Published in AI Robotic Process Automation

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity.

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Are robots finally getting a good reputation?

Published in AI Robotic Process Automation

Advanced report reveals workers’ growing appetite for disruptive technology.

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DataRobot partners with Kx

Published in AI Everything AI Robotic Process Automation

New integration empowers teams working with the world’s fastest time series database to deliver time-aware AI and machine learning initiatives at scale and speed.

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Tech Data expands partnership with Automation Anywhere

Robotic Process Automation solutions help enterprises optimize workforce efficiency.

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Automation Anywhere launches AI-Powered RPA-as-a-Service Platform

Automation Anywhere has launched the world’s first purely web-based, cloud-native Digital...

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AI and robots key to transforming customer service

More than two thirds (69%) of business decision-makers in senior management positions say that AI...

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Employees prepare to work in automated contact centres

Almost two thirds (65%) of contact centre employees believe that the introduction of automation and...

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Consumers prefer interacting with voice and chat assistants over humans

Despite 76% of companies having realized quantifiable benefits from voice or chat assistants,...

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Blue Prism closes Thoughtonomy acquisition

Blue Prism has closed its acquisition of Thoughtonomy. With the acquisition complete, Thoughtonomy,...

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Worldwide Robotic Process Automation software market grew 63% in 2018

Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million, making it the...

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first2protect deploys Digital Helpers

Bonquiqui and Sheniqua to support staff in enhancing the service it offers to its insurance...

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WorkFusion and NEC partner

Partnership will accelerate the adoption and deployment of AI-driven RPA throughout the world.

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Nine in 10 companies see ‘Self-Service’ as the future for customers

A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing...

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Appian and UiPath form partnership

Appian and UiPath have formed a technology alliance to drive fast and high-impact digital...

Specialist logistics underpins AI-fuelled data centre expansion

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

Financing a sustainable, digital future

Heiko Ludwig, Global Head of Structure Finance at NORD/LB, discusses the findings of the company’s recent report, ‘Power Struggle: Meeting the challenge of financing data centres and the energy...

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...