News

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...
Demands for privacy and sovereignty expose limits of architectures built for centralised and borderless data flows.
Sembcorp Energy UK has announced a joint development agreement to deliver Phase 1 of a new data centre development at its Wilton International site in Teesside, in partnership with data centre and digital...
New AI-driven Aternity innovations help enterprises prevent disruption, protect employee productivity, and advance autonomous IT operations.

Expert Opinions

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
Connectivity, Not Compute, Will Decide the AI Race. By Mahesh Krishnaswamy, Founder and CEO of Taara.
Implemented a phased replacement and migration of Hill Dickinson’s Wide Area Network (WAN) and security infrastructure.