NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys

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NEWS
How visibility is key to preventing cloud overspend

By Magnus E Bjornsson, CEO, Men&Mice.

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes,...

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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Videos

Mike Nagus, CEO of LiNova, a battery tech company, talks backup power infrastructure, UPS and battery technologies – comparing and contrasting traditional approaches and solutions with some of the emerging...
In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains...
Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...
In this conversation, Mike Anderson, Global Channels Director at EasyDMARC, explains why DMARC has shifted from an optional best practice to a critical requirement for modern organisations. He shares how...

News

At Gamma’s Birmingham Regional Forum 2026, partners explored AI, CX, and portfolio updates focused on service delivery and growth.
Zadara's AI cloud platform aligns with NVIDIA guidelines, aiming to enhance multi-tenant AI infrastructure with scalable security, performance, and cost-effectiveness.
Pilot Photonics collaborates with Finchetto on fully optical passive network switches, aiming to reduce data centre power use and improve performance.
Arctic Wolf launches an AI-driven SOC designed to streamline security operations and support more efficient, automated workflows.