NEWS
Could Natural Language Understanding transform trust in utility CX?

By Agam Kohli, Director, CX Solutions Engineering at Odigo.

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NEWS
Becoming Forest Positive: Don't just go beyond, regenerate

By Nancy Powell UK & Ireland Sustainability Manager at HP.

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NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more...

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NEWS
Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in...

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NEWS
Why intelligent automation can provide a lifeline for cancer care

By Karen Gorman, Account Director - Healthcare, SS&C Blue Prism.

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NEWS
The role of the cloud in digital transformation initiatives

By Suhaib Zaheer, SVP, Managed Hosting at DigitalOcean & GM, Cloudways.

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NEWS
Weaving an even better web

Raymond Xiao, Head of International Web3 Solutions, Alibaba Cloud Intelligence, reflects on Web3,...

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NEWS
Ensuring future resilience by maximising technology investments

By Chris Norton, Managing Director, InterSystems UKI.

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Videos

Dr. Alyson Freeman; Customer & Innovation lead, Sustainability & ESG, Dell Technologies, discusses the sustainability challenges facing the data centre industry and some of the ways in which the facility...
Chris McKie, VP, Product Marketing Networking, Security & Risk Management Solutions, Kaseya, discusses the findings of the company’s recently published 2024 MSP Benchmark Report, with automation,...
DCS talks to Premier Cables (IEWC) at Data Centre World 2024
Tal Barmeir, Co-founder & CEO Blinq.io, discusses her career in the IT industry, sharing some valuable insights when it comes to entrepreneurship and start-ups, alongside her belief that equality needs to be...

News

New data shows a recent acceleration in AI uptake across the tech sector, while implementing AI to improve products and services slows across the IT and Communications space.
Bitdefender has unveiled the newest evolution of its Managed Detection & Response Services now offered in two distinct tiers (MDR and MDR PLUS) tailored for a customer’s specific needs, environments, and...
Collaboration leverages Amazon Bedrock and Sagemaker to power Appian's Data Fabric with generative AI capabilities.
New Assessment enables organizations to identify, document, track, and report on sustainability metrics & programs across their IT estate.