NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Emergency first aid in the case of total IT failure

By James Blake, Global Head of Cyber Resiliency GTM Strategy at Cohesity.

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NEWS
Managed Services to Take Centre Stage in 2024

By Richard Thomas, founder and CEO of Highlight.

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NEWS
How to deal with the modern CIO’s three biggest challenges

By Arthur Hu, SVP & CIO for Lenovo, Chief Technology and Delivery Officer for Lenovo’s Solutions...

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NEWS
Connecting Businesses in 2024: Five Trends to Watch

By Dr. Thomas King, Chief Technology Officer, DE-CIX.

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NEWS
Greater agility should go beyond technology and project management

By Kaustav Chatterjee, Director of Product Engineering at Tecnotree.

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NEWS
Hybrid working: three years on

By Eamon O’Doherty, Portfolio Director - Europe at Logitech.

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NEWS
Driving business innovation and growth with improved DevX

By April Hickel, VP, Product Management, Intelligent Z Optimization and Transformation (IZOT) for...

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Videos

Jamie Akhtar, Co-Founder and CEO at CyberSmart, discusses the importance of cybersecurity solutions developed specifically for the SME market and the benefits they can bring to both the Channel and end users...
Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...
Dr. Alyson Freeman; Customer & Innovation lead, Sustainability & ESG, Dell Technologies, discusses the sustainability challenges facing the data centre industry and some of the ways in which the facility...
David Williams, Acting Managing Director EMEA, Telstra International, and Kwee Chuan Yeo, Senior Editor, Asia, MIT Technology Review Insights, discuss the findings of a recent MITTR study focusing on AI. It...

News

Acquisition will enable full-stack BMC Helix Observability and AIOps with application and network management capabilities.
New alliance advances enterprise cyber resiliency with Scality ARTESCA immutable object storage software.
Global survey of supply chain leaders also shows UK divergence in supply chain priorities post-Brexit.
For simple, fast CRM/UC integration - and a pathway to smart CX analytics.