Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

Read More
NEWS
Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

Read More
Channel leaders optimistic of capitalising on disruptive factors

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest...

Read More
Digital Transformation – What Happens Next?

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product...

Read More
Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

Read More
NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

Read More
The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

Read More
Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

Read More
Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

Read More

Videos

Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains...
Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia are deepening their strategic collaboration to drive the next phase of communications infrastructure and mobile...

News

SURF partners with HPE, Salumanus, and Nomios to revolutionise its network, enhancing capacity, performance, and resilience for the research and education community in the Netherlands.
Research reveals generational and geographic divides in AI adoption, highlighting challenges for well-being and digital inclusivity.
Keepit partners with Ingram Micro to enhance SaaS data protection in Poland, expanding reach to resellers and partners via a strengthened local channel.
Sage's commitment to AI innovation earns recognition in the 2025 IDC MarketScape report, highlighting advancements in PSA and ERP applications.