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Digital Business Expert Opinions News Videos

NEWS
Assuring Chatbots Deliver the Right Customer Experience - Continuous Testing is Central

By Carlo Cadet, Senior Director Product Marketing for Perfecto.

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NEWS
How mobile digital transformation is helping financial services stay afloat

By Nick Pike, VP UK & Ireland, OutSystems.

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Driving customer loyalty with artificial intelligence

By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.

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NEWS
Turning the challenges of future cities into opportunities

Patrik Sj?stedt, co-head of Hitachi's Social Innovation Business in Europe, discusses how intelligent technology within ‘smart cities’ will bring real benefits to its citizens.

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Channel leaders optimistic of capitalising on disruptive factors

Channel leaders have identified the General Data Protection Regulation (GDPR) as the biggest...

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Digital Transformation – What Happens Next?

‘Digital workplaces are the natural conclusion’ says Jordi Suner, vice-president, product...

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Putting the human aspect back into retailers' websites

By Andr? Hordagoda, co-founder, GoInStore.

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Austerity revolutionising customer service delivery in local government

John McMahon, product director at IEG4, an enabler of digital services in the public sector,...

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NEWS
New Digital Business Models Create New Headaches

By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap

By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social

By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Videos

Small Businesses at Risk from Cybersecurity Threats

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report. He discusses the evolving threat landscape, including the impact of AI and automation, and why smaller...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

News

NETSCOUT enhances remote and nGeniusONE observability solutions

NETSCOUT's latest solutions aim to improve observability in remote locations and streamline SSL/TLS certificate management, mitigating risks and enhancing digital resilience.

Alerify partners with Zadara on private, sovereign AI platform

Alerify partners with Zadara and aims to enhance AI capabilities while ensuring data privacy and control.

Securing AI integration: Teleport's agentic identity framework

Explore Teleport's new framework for integrating AI agents securely into enterprise infrastructure without compromising data integrity.

Angel Business Communications launches Data Centre Solutions Roadshow for 2026

Angel Business Communications has announced the launch of the Data Centre Solutions Roadshow, a new invitation-only event series designed to bring senior data-centre leaders together with a small number of...

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