NEWS
Turning the tide: Using voice biometrics to win the war against contact centre fraudsters

Contact centre fraud costs businesses hundreds of millions of pounds every year, but the growing adoption of voice biometrics looks set to put an end to that.  Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses how criminals are increasingly finding their own...

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NEWS
Enhancing experience by digitalising people practices

Prithvi Shergil, CHRO at HCL Technologies, examines the benefits of digitalisation and how HR teams can adopt technology to revolutionize talent acquisition and employee experience.

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NEWS
The inevitable future of the connected business: are you ready?

By Rob Wells, senior director, Northern Europe, NETGEAR.

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NEWS
A safe introduction to BYOD

Cloud-based automation software can make BYOD a secure and practical option for businesses.

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Preventing unplanned application downtime with machine learning

By Paul Scarrott, EMEA director at Nimble Storage.

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NEWS
The key to choosing the right IT outsourcing partners

By Robin Schlee, Vice President at Verizon Global Integrated Solutions.

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Digital companies go their own way

New technology is blurring industry lines – and you can profit from it.By Karl-Heinz Streibich,...

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Navigating digital transformation with a purpose

By Iain O’Neil, Digital Director, Nuffield Health.

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IT outsourcing: A new way of thinking

By Robin Schlee, Vice President at Verizon Global Integrated Solutions.

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

News

Kainos lands a significant contract with Defra to bolster digital transformation and service delivery across vital public sector initiatives.
Understanding the vital role of email security in safeguarding personal information and the steps to strengthen it.
Veeam's Securiti AI shines as a leader in GigaOm's 2026 DSPM Radar, excelling in key features and innovation for data security.
CrowdStrike has been recognised as the Overall Champion in Omdia's 2026 Cybersecurity Leadership Matrix, highlighting its exemplary global partner ecosystem.