Expert Opinions | Digitalisation World

Is your automated technology a threat to customer relationships?

Published in Blockchain Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation Virtual + Augmented Reality

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication...

DCS talks to Teksan at the DCA's 10x10 2025

In this video, DCS talks to Teksan at the DCA's 10x10 2025

Overcoming complexity - the global payments platform opportunity

Gina Archbold, Channel Business Manager at BlueSnap, provides an update on the company’s Partner Program - explaining how the BlueSnap global payment orchestration platform provides an integrated, single...

The hidden economics of AI: balancing innovation and reality

Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of...

DENALI delivers an exciting new era in fibre network innovation

Meredith Kendrick, Product Line Manager at AFL, explains the company’s DENALI platform – with a particular focus on how it supports increasing fibre density demands in rapidly evolving, GPU-intensive fibre...

News

Absolute Security appoints Ash Parikh as new CMO

Absolute Security welcomes Ash Parikh as CMO to drive growth and brand visibility with his visionary strategy in cybersecurity.

Embracing AI: Navigating the path to responsible adoption

The introduction of AI in business is promising yet challenging. GPT-5 signifies potential growth but highlights the risks without adequate guidance.

Rackspace and Dell Med unite to revolutionise healthcare IT

Rackspace Technology partners with Dell Medical School to pioneer a distinguished healthcare IT infrastructure, setting new standards in patient care.

Teleport named on the Inc. 5000 List

Teleport's recognition on the esteemed Inc. 5000 list highlights its innovative identity security solutions for dynamic business environments.

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