Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve.  Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have been on the receiving end of a ‘bad experience’ with their provider in the last 12 months.

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BlueJeans partners with Equinix

Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

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IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing the increasing complexity of their applications and infrastructure. Respondents overwhelmingly feel that today’s IT environments are very complex – and that growing complexity is making it more difficult for them to do their jobs successfully.

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TEXA’s connected car technology races ahead with Interoute

Leading automotive diagnostics company fuels international business growth with network and cloud services from Interoute.

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SRD Technology UK and NaviSite help Safeline charity

Sexual abuse and rape prevention charity Safeline selected SRD Technology UK and NaviSite to deliver Desktop-as-a-Service (DaaS) and cloud based telephony services.

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Microsoft Azure ExpressRoute available at Interxion's London campus

INTERXION HOLDING NV says that customers can now access Microsoft Azure and Office 365 via ExpressRoute from its London campus. Interxion’s customers in London can now benefit from improved security, reliability, throughput and performance when accessing Microsoft Azure and Office 365.

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74% of businesses have seen their cloud costs increase in the past 12 months with an average price...
Potential flaws and failings in long-term public cloud strategies place unrealistic demands on...
Senior leaders visit Europe to showcase customers’ digital transformation, announce cloud...
CGI has been awarded a five-year partnership with SGN, one of the UK’s biggest utility companies....
SSE Enterprise Telecoms has ordered a new fibre route in order to connect its 12,000km UK-wide...
NTT Com joins Dell Cloud Services Partner Program, delivering Enterprise Cloud on demand to...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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