Digitalisation World

SolarWinds enhances its Web Help Desk and DameWare Remote Support Tools

Published in Cloud + MS Infrastructure

SolarWinds has introduced updates to its SolarWinds® Web Help Desk® and DameWare® Remote Support products to better facilitate business processes and streamline remote troubleshooting and management. Specifically, new to SolarWinds Web Help Desk is the ability to create automated parent-child relationships between help desk tickets, enabling easy-to-use, ticket-based project management; while DameWare Remote Support now features Microsoft® Active Directory® integration.

Greater change in IT departments needed to support innovation

Majority of IT departments a long way off from Gartner’s era of digitalisation, Claranet research finds.

Variations in IT sourcing strategies

Apptio has released its first IT Economics Report profiling enterprise IT spending patterns. Every month, the world’s largest organisations use Apptio’s Cost Transparency application to calculate and analyse over $160 billion in annual combined IT spend. For the Apptio IT Economics Report, the company analysed the IT investments made by its customers last year and found three common resourcing strategies. These patterns, or archetypes, each represent...

Published in Cloud + MS Infrastructure Security Storage

Mirantis has launched Mirantis Unlocked, a partner program that will help infrastructure and solution providers seamlessly deliver technology in the OpenStack ecosystem. Mirantis Unlocked encompasses Mirantis’ technology partnerships with market-leading companies such as Citrix, Juniper Networks, VMware, Brocade, and EMC; and innovative technologies from Nuage Networks, SolidFire, Maxta, Avi Networks, Metaswitch Networks, Cumulus Networks, BigSwitch, ActiveState, Midokura, and ScalR.

Published in BC/DR Cloud + MS Flash Infrastructure Management Security Server Technology Software Defined DC & Storage Storage Storage + Servers Storage Technology

Maxta has introducedced MxInsight™ and MxCloudConnect™, simplifying hyper-converged IT management across virtualization technologies. MxInsight includes historical reporting, enhanced policy management, and comprehensive storage quality of service (QoS) management for all Maxta MxSP™ and MaxDeploy™ solutions. MxCloudConnect, a remote call home capability, delivers proactive maintenance and support notifications. These capabilities, along with Maxta’s...

Published in BC/DR Cloud + MS Flash Infrastructure Management Security Server Technology Software Defined DC & Storage Storage Storage + Servers Storage Technology Virtualisation

Key value drive technology combines large capacity HDD, high performance SSD, gigabit Ethernet and compute-for-storage in a single 3.5-inch form factor.