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Telco providers are losing a fifth of customers due to chatbots

Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.

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NEWS

SimpsonHaugh Architects embraces digital transformation with VDI and AI

New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved using the ControlUp platform.

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NEWS

Company bosses suffer a ‘preparation gap’ which could damage businesses

Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.

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90% confident in IT, but only a minority are future ready

Inaugural global study, with exclusive data from AI-powered Kyndryl Bridge, shows how executives rank risks, prioritize investments, and balance technology and talent.

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NEWS

Partners predict major revenue shift to AI

Partners identified infrastructure, cybersecurity, and customer experience as the primary drivers of AI technology demand, presenting the greatest revenue opportunities.

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NEWS

Research uncovers root causes of AI and automation implementation delays

99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but gap between interest and execution persists.

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A third of businesses plan to downsize and move to a ‘hub & spoke’ office model

37% of businesses planning to downsize city centre offices & replace with smaller satellite offices...

CrowdStrike acquires Seraphic to strengthen browser and endpoint security

CrowdStrike has acquired Seraphic Security to integrate browser protection into its enterprise...

Global supply chains not delivering on digital

Retailers are overly reliant on spreadsheets and legacy processes, but plan to embrace AI and...

Scale Computing expands network solutions with Adaptiv networks acquisition

Scale Computing enhances its product offerings with the acquisition of Adaptiv Networks,...

Hewlett Packard Enterprise helps organizations reduce IT carbon footprint

Preview of new sustainability dashboard on the HPE GreenLake platform provides visibility,...

Professional challenges for sustainability

57% of sustainability professionals in companies find the lack of a budget and internal interest...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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