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Digital Business

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Human-centric AI drives loyalty

AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

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Why one of the world's best hospitals is using AI to understand when things go wrong

‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.

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Half of C-suite say data is out of date by the time it reaches them

IT teams urged to resolve ‘data delays’ as UK executives struggle to access and use relevant business data.

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GenAI not production-ready?

Architectural challenges are holding UK organisations back - with just 24% citing having sufficient governance to implement GenAI.

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NEWS

AI tops decision-makers' priorities

Skillsoft has released its 2024 IT Skills and Salary Report. Based on insights from more than 5,100 global IT decision-makers and professionals, the annual report examines the state of the IT industry and highlights the growing need for workforce upskilling and reskilling to keep pace with technological advancements.

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NEWS

Diversity in tech is on the up – but there’s still more to be done

Talent and training partner, mthree, which supports major global tech, banking, and business clients to build job-ready teams, has revealed the encouraging findings of its fourth annual Diversity in Tech research report.

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Remote working one year on: three-quarters of employees feel worse, but hybrid working here to stay

Survey of remote employees also reveals a generational divide in working conditions, with almost...

54% of IT decision-makers name IT cost control as a top business challenge

Crayon urges businesses to take control of their IT spend to unlock unrivalled innovation.

CIO-CFO collaboration fuels business transformation

Workday, Inc. and Deloitte Global have published the results of their joint global survey exploring...

Simplifying digital transformation for the construction industry

Digital Construction Works (DCW), a new digital automation, integration, and digital twinning...

Guinness World Records migrates to AWS to manage increased demand for digital content

GWR selects Ensono to continue its business transformation with first move to public cloud.

Two-thirds of UK consumers return to brands who treat them as an individual

OpenText survey highlights the critical role digital experience plays for customers post-pandemic,...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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