NEWS

Automation will reshape IT operations within three years, say a third of teams

SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.

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NEWS

Downtime is a systemic business crisis

600 billion annual impact: Aggregate downtime costs for the Global 2000 have soared 50% in two years.

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NEWS

43% of enterprise AI initiatives may fail as leaders face shrinking timelines for impact

HCLTech has released findings from its latest Enterprise AI Market Report, The AI Impact Imperatives, 2026, highlighting a growing execution gap as enterprises race to scale AI while facing mounting pressure to deliver results within increasingly compressed timeframes.

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NEWS

Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS

Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.

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NEWS

Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

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Expleo, a global engineering, technology and consulting service provider, has published the results...
Intel has shared its strategy for the future of data-centric computing, as well as an expansive...
Digital Business Report shows organisations in the UK are not fully maximising connected business...
Research by NTT DATA UK and teknowlogy Group finds that whilst most industries are positive about...
Scandit’s new ‘Frontline Retail Revealed’ report explores how technology impacts job...
AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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