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Digital Business

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CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era.

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NEWS

Report reveals growing API concerns

76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS

Gartner highlights disruptions CIOs might not see coming

CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc.

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NEWS

Cybersecurity is the leading business concern for IT leaders

Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one of their C-suite’s top-three business concerns, ahead of issues such as inflation (51%) retaining and hiring talent (45%) and supply chain/logistics management (45%), according to a new survey of 1,420 global IT professionals conducted by Rackspace Technology.

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NEWS

MSP roadmap helps on business objectives

New free business model program includes workshops, webinars, purpose-built trainings and more.

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NEWS

Secure file sharing for MSPs

Egnyte, the secure platform for content collaboration and governance, has introduced several new additions to its packages for managed service providers (MSPs), including industry-specific solutions and advanced ransomware recovery.

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HPE redefines technology services organization

Built on a heritage of technology leadership with 25,000 specialists in 80 countries...

Sustainability framework 'empowers' data centre industry

The rise in digital demand and increased pressure from key stakeholders drives the need for...

Immersive Labs unveils Cyber Skills and Resilience Platform

Immersive Labs has unveiled the expansion of its enterprise-class, AI-ready platform, now with...

Homeworking investment makes good business sense

Majority of organisations expect up to half their employees to keep working from home over the next...

CFOs are primed to lead businesses, but unaware of their potential to do so

Once perceived as risk-averse cost gatekeepers in charge of financial reporting and forecasting,...

University of South Australia digitalises the staff and student experience

The University of South Australia has made significant progress in delivering on a comprehensive...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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