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Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented...

Survey highlights BI dissatisfaction

AI-driven analytics shows growth as organisations aim to simplify analytics processes through...

ThoughtSpot Everywhere launches as Low-Code Platform

Product leaders and developers can seamlessly embed ThoughtSpot directly into their enterprise SaaS...

Report analyses analytics market

MicroStrategy has released the results of its “2018 Global State of Enterprise Analytics”...

Unleashing the power of enterprise data

New solutions expand data practices to increase agility, improve customer experience, and increase...

Metropolitan Thames Valley selects NGDATA to optimise systems integration and improve operational efficiency

Consultancy from customer engagement experts NGDATA has secured data-fluent operation following...

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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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