Digitalisation World

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Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented...

Organisations fail to deliver analytics impact

ThoughtSpot’s ‘Modern Analyst’ report finds that enterprises are not fully tapping into the...

Cloud analytics now mainstream

EMA State of Cloud Analytics 2016 report reveals 70 per cent of companies now consider cloud a key...

Cross-sector consortium deliver data access platform

Innovate UK supported AIR Platform (Automated Intelligent Regulation) will be a ‘generational...

Hitachi Vantara acquires Waterline Data

Hitachi Vantara has completed the acquisition of privately held Waterline Data, Inc., a provider of...

Telensa selects Kainos as lead digital and data partner

New smart city platform ensures city control, policy transparency and citizen trust.

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Enhancing the dining experience for McDonald’s Belgium

McDonald’s Belgium partnered with Purple, Cisco Meraki and Socialspot to deliver a fast, free and secure guest WiFi network in over 80 restaurant locations across Belgium.

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