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Synaptek is a new Digital Innovation Division dedicated to enabling better ways of working through...
Vodafone Business has launched its 2020 IoT Spotlight report, focused on the impact IoT is having...
DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...
Signify launches Interact Retail multisite management in collaboration with Marks & Spencer.
Acquisition to enhance Mindtree’s cloud-based IoT and AI capabilities for Industry 4.0.
Neeco Global ICT Services, a leading global provider of complex ICT services, has become a customer...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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