NEWS

The King’s Trust selects NinjaOne

Renowned non-profit transforms and simplifies its IT operations and efficiency with NinjaOne.

Read More

NEWS

Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for up-levelling ITSM.

Read More

NEWS

Less than half of digital initiatives are successful

On average, only 48% of digital initiatives meet or exceed business outcome targets, according to Gartner, Inc.’s annual global survey of more than 3,100 CIOs and technology executives, and more than 1,100 executive leaders outside of IT (CxOs). A cohort of CIOs and CxOs, known as the “Digital Vanguard,” has the highest achievement rate, where 71% of their digital initiatives meet or exceed business outcome targets.

Read More

NEWS

Freshworks unveils AI Agent to improve the customer and employee experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets.

Read More

NEWS

Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise Strategy Group (ESG).

Read More

NEWS

Research uncovers root causes of AI and automation implementation delays

99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but gap between interest and execution persists.

Read More

Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...
Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.
More than a quarter of decision-makers, managers and engineers working in asset management roles in...
LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster...
Park Place Technologies is strengthening its Professional Services portfolio with offerings...
Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more