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IT Management + Service

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Renaissance partners with TP-Link for enhanced networking solutions in Ireland

Renaissance teams up with TP-Link to expand networking solutions, utilising TP-Link's Omada platform.

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NEWS

Pure Storage unveils enhanced partner programme with new 'Ambassador' tier

Pure Storage updates its partner programme, focusing on expertise, specialisation, and operational impact, introducing a new 'Ambassador' tier for skilled partners.

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NEWS

Businesses struggle with security amidst AI threats

Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and outdated systems.

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BSIMM16: navigating software security amidst AI, regulation, and supply chain challenges

Exploring BSIMM16's insights on AI-driven security challenges, regulatory pressures, and evolving software practices across industries.

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AI: moving from experimentation to organisational integration

AI is universally deployed but full integration remains rare. This report examines the barriers and opportunities executives face in embedding AI effectively.

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NEWS

Snowflake announces new AI and data platform enhancements

Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.

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Zenoo enhances security with Signicat's NFC-based identity verification

Zenoo integrates Signicat's ReadID technology, aiding European businesses in tackling fraud amidst...

Quantum Scaling Alliance: Pioneering Scalable Quantum Computing

Leading tech firms unite to unlock the potential of quantum computing, promising transformative...

Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and...

THE ICONIC elevates customer experience with Datadog's observability platform

THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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