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IT Management + Service

NEWS

LogicMonitor acquires Catchpoint

LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining AI and Internet-level intelligence to revolutionise observability.

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NEWS

The UK's fragmented data backup practices: risks and remedies

Over 30% of UK's organisations neglect comprehensive data backups, risking severe disruption from cyber threats, reveals Cohesity. Discover the challenges and solutions highlighted by AI advancements.

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Waracle expands European presence with HackSoft acquisition

Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.

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OVHcloud bolsters German presence with new Berlin 3-AZ region

OVHcloud expands its footprint in Germany, launching its third European 3-AZ cloud region in Berlin, solidifying its commitment to security and resilience.

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NEWS

Node4 and Nerdio partner to enhance Azure virtual desktop services

Node4 and Nerdio announce a strategic partnership to enhance Azure Virtual Desktop delivery for enterprise clients, offering improved performance, flexibility, and cost control.

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NEWS

Camunda pioneers new integrations with ServiceNow

Camunda's new ServiceNow integrations enhance orchestration of complex IT processes, offering improved visibility and flexibility in enterprise environments.

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Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...

Riverbed's leap in network observability

Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...

ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most...

Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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